Freight Ship

If you are interested in ordering a freight ship item from Redline there are a few things you need to know. First, there are three types of delivery locations in freight shipping: residential, business, and terminal. Residential deliveries are only advised as a last resource option because 99% of trucking companies charge a $50+ fee for making a residential delivery plus another $50+ fee for sending a trailer with a lift gate. However, one should note that automotive lifts cannot be sent to a residence at all due to the large size and weight of the shipment.  Farm deliveries can be considered residential and should be discussed on a case by case basis with a Redline representative.

Business deliveries are considered as the best option, though unloading is the sole responsibility of the customer thus having a forklift or truck dock is mandatory. Failing to unload the shipment within a reasonable amount of time can result in the carrier billing Redline for additional time delivery charges that subsequently must be charged back to the customer.

The third and easiest option is the terminal pickup. This means that Redline will ship your item to your nearest terminal for you to pick up with a pick-up truck or utility trailer upon its arrival. There are always forklifts on hand at all terminals so that loading heavy items onto your vehicle is normally quick and painless. From the time the carrier notifies the customer of the shipment's arrival the customer has 48 hours to pick up the item in order to circumvent any additional fees. If you have any additional questions about freight deliveries please contact us today; we're always happy to hear from you.

Do not falsify your delivery location information!  From time to time customers provide delivery addresses and claim they are true commercial businesses on commercially zoned property when they are not.  In the event that this occurs Redline will likely be billed for residential delivery and lift gate fees from the carrier.  In such an event the customer will be contacted by phone and/or email before your card is charged for these fees so that the customer will recognize the charges on their billing statement.  By purchasing a freight ship item and falsifying your delivery location information the customer forfeits all ability to dispute residential fees charged by the carrier.  Some of the carriers we use charge up to $150 for these additional fees so please tell the truth and avoid these troubles.