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Warranty

Warranty

Unless the description of a product indicates otherwise, Redline Engineering offers a 1 year warranty on all Redline products. Products returned which are not defective can be subject to a 20% restocking fee. Original shipping costs will only be refunded in the event that the product is defective by fault of Redline. Items purchased from outside the U.S. which require warranty will only be eligible for free replacement shipping to the nearest U.S. coast, leaving additional international shipping costs to be paid by the customer.

Please know in advance that our warranty is a parts warranty. This means that in such an event that a product is damaged in shipping or requires repair parts and/or full assemblies to later be sent or returned for any reason, Redline Engineering LLC will only be responsible for the products associated with the warranty and will not reimburse the customer for their time spent. Only parts that are damaged will be replaced, not entire assemblies. Redline Engineering LLC will provide remote assistance with warranty related issues, but will not supply labor, nor visit the customer's facility, to assist in warranty related matters.

Redline Engineering offers a wide assortment of replacement parts. Customers who possess a non-Redline brand piece of equipment commonly purchase Redline brand replacement parts to fit non-Redline brand equipment because it is common our competitors do not supply replacement parts for their equipment. If the customer installs a replacement part onto a machine for which the part was not manufactured to serve as an OEM-matched part, this can affect the warranty of the replacemennt part. Redline Engineering reserves the right to void the warranty of replacement parts installed into a custom application for which the purchased part was not manufactured or designed to fit.

We at Redline Engineering sell other manufacturer's products too; however, we do not have any control over their warranty policy. In our experiences the companies whose products we retail are reputable, otherwise we would not resale their products, and their warranties meet the industry standards. In the few cases that warranties were required in the past we have not had any trouble motivating our business associates to care for the customer as we do. With that said, please feel free to purchase in full confidence concerning all the products we offer.

Free shipping only applies to products that are marked "free shipping" or "ships free" in the title. Freight ship items have a predetermined max amount that can be spent under our free shipping policy. In the event you reside in an unusually high cost shipping zip code we may alert you that a shipping surcharge may be necessary.

Click OK to view our full shipping policy. Clicking cancel will keep you on the current page.

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