Warranty

Warranty

We at Redline Engineering offer a transferable 1 year warranty on all Redline products. Other items are warranted as the product description states. Products returned which are not defective can be subject to a 20% restocking fee. Original shipping costs will only be refunded in the event that the product is defective by fault of Redline. Items purchased from outside the U.S. which require warranty will only be eligible for free replacement shipping to the nearest U.S. coast, leaving additional international shipping costs to be paid by the customer.

Please know in advance that our warranty is a parts warranty. This means that in such an event that a product is damaged in shipping or requires repair parts and/or full assemblies to later be sent or returned for any reason, Redline Engineering LLC will only be responsible for the products associated with the warranty and will not reimburse the customer for their time spent. Only parts that are damaged will be replaced, not entire assemblies. Redline Engineering LLC will provide remote assistance with warranty related issues, but will not supply labor, nor visit the customer's facility, to assist in warranty related matters.

We at Redline Engineering sell other manufacturer's products too; however, we do not have any control over their warranty policy. In our experiences the companies whose products we retail are reputable, otherwise we would not resale their products, and their warranties meet the industry standards. In the few cases that warranties were required in the past we have not had any trouble motivating our business associates to care for the customer as we do. With that said, please feel free to purchase in full confidence concerning all the products we offer.