The Redline sales people that I talked to were very helpful and professional during our conversations. The stand arrived quickly and without major damage to the crate. Assembly instructions were a little weak and required a couple of trips to the hardware store to get the right hardware but it went together easily. The holes on the T-arm for the Adjust Rod Screw were oversize so I bought some bronze bushings for a better fit and security. The upper bolts for the hydraulic ram were too short so I had to buy some longer 16mm bolts to ensure proper security. Many of the bolt holes on the wheel mounts were too close to the casters so that you can’t use sockets during the assembly process. Also, the hydraulic rams do not come serviced so buy some jack oil. Lastly the longest extension rods were blemished or bent so that they did not slide through the other rods without getting stuck. All this being said, after the assembly was completed I was able to lift and balance the car without major issues. It seems to be very solid and the extension feet really give me an extra sense of security.